Privacy /Data protection policy


Crazy4Pets.co.uk are committed to protecting our customers privacy.

The information that is collected and how it is used.

When you place an order through our website, Www. Crazy4pets.co.uk , we require the following information from you:

Your name

email address

residential address

phone no. (optional)

This information is needed to fulfil the order and notify you of the status of your order,i.e if it has been dispatched, or if it is awaiting processing. We ask for a phone no. so we can contact you a tad quicker should there be an issue with your order, as emails can be delayed, or not read until hours later.

This information is a requirement in order to send you the goods you ordered.

When you place an order with Www.Crazy4pets.co.uk , our service provider needs the following information:

Your name

email address

residential address

phone number

credit/debit card details and your billing address

Here at Www.Crazy4pets.co.uk , we DO NOT process payments, we DO NOT store card or payment details.

We use PAYPAL for these tasks.

Our website shopping cart is also provided/integrated by PAYPAL. ALL payments are processed by PAYPAL.

We chose what we feel is the best service provider to protect your (the customer) privacy and security of your information.

This allows us to fulfil the order for you.

You do not have to provided any of the information requested, however failure to do so may result is your order not being processed.

Further details on how PAYPAL manage your data, can be found on the PAYPAL website.

Sharing customer information.

At Www.Crazy4pets.co.uk we do not and will never sell any personal data to a third party.

We do however, have to share some of your information in order to complete our order service to you, as below:

our website has built in shopping cart feature with PAYPAL, this allows you to place an order.

Website host vista

Payment service provider this is PAYPAL

Fraud prevention agencies

and delivery/courier companies.

We monitor customer traffic patterns on our website, and site usage, which helps us develop the site.

Your information and countries outside of Europe

Please see PAYPAL website for further information.

How we protect your data.

When you order from Www.crazy4pets.co.uk , it is completely safe and secure.

As we see no payment details at all. This is all done via the PAYPAL checkout.

The software PAYPAL use totally encrypts all your credit/debit card information details before they are securely sent over the internet.

In order to ensure that your order is processed securely over internet, you now have to have SSL activated in your web browser.

In your browser, this will show up as a GREEN locked padlock, or and KEY in the grey bar at the bottom of the page in some instances.

You can always check the validity of the security certificates (green padlock etc) by clicking on them.

Our adverts online.

We often engage in online advertising through social media pages like Facebook or Instagram..

we use their analytic services to help target our marketing audiences. No personally identifiable information is collected by us.

Keeping your information.

We have to keep sales details for seven years, and these contain your personal information if you ordered from us.

After the afore mentioned period of time the information is destroyed.

You can , should you so wish, request that we no longer hold any of the information about you.

Please contact us for details of this.

Changes to how we Protect your Privacy.

We may change this page from time to time, to reflect how we are processing your data.

If we do make significant changes, we will make it clear on our Www.Crazy4pets.co.uk website, so that you are able to review the changes before you continue to use our website.

Cookies.

Our website uses cookies to help distinguish you from other users of our website. These are small files stored within your web browser from our website. Our website cookies do not collect personal information about you and they do not allow us to access your computer in any way. All information is collected lawfully and in accordance with law, via the analytical software used by our website host,vista.

Most browsers automatically accept cookies but you can usually change your browser to prevent them. If your cookies are turned off this does not effect any features in the website.


If you should have any questions or comments about privacy/data protection, please contact us at [email protected]


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